Slash commandCases & records

archive

Soft-delete a case while retaining it for auditing and permitted review.

Usage

/archive <case> <reason> [file]

<angle brackets> are required; [square brackets] are optional.

Required user permissions

modules.cases.case.*.*.update.archive

[+] The exact node is narrowed by case type and whether you created the case.

case integer

Required

The case ID to archive.

reason string

Required

Why the case is being archived.

file attachment

Optional

Proof or supporting context.

Archive a duplicate case.

/archive case:418 reason:"Duplicate of #417"